Shipping policy
Thank you for shopping with us! We strive to ensure that your order reaches you as quickly as possible. Below is our shipping policy to help you understand how your order will be processed and delivered.
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Order Processing Time
- All orders are typically processed within 1-2 business days of receipt. Please note that business days are Monday through Friday, excluding weekends and holidays.
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Shipping Options
- During checkout, you will be able to select your preferred shipping method. Shipping speeds vary based on the option you choose. Here are the typical delivery times for each option:
- Standard Shipping: Generally delivers within 3-4 business days.
- Expedited Shipping: Delivers faster, depending on the selected option.
- During checkout, you will be able to select your preferred shipping method. Shipping speeds vary based on the option you choose. Here are the typical delivery times for each option:
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Shipping Locations
- We ship to all locations within the United States from our warehouses located in the U.S.
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Delivery Times
- Most orders shipped within the U.S. will arrive within 3-4 business days after processing, depending on your selected shipping method and delivery location.
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Order Tracking
- Once your order has been shipped, you will receive a confirmation email with tracking information. This will allow you to monitor the progress of your shipment.
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Shipping Costs
- Shipping costs are calculated based on the shipping method you select and are displayed at checkout.
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Issues with Your Order
- If you encounter any issues with your shipment, such as delays or damages, please contact our customer service team at support@critterdefender.com for assistance.
We appreciate your business and are here to ensure that your shopping experience is smooth and satisfactory. If you have any questions regarding our shipping policy, feel free to reach out to us!